Audio System Symptom Troubleshooting - Error code: Check Antenna is displayed
Error code: Check Antenna is displayed
NOTE:
Check XM radio reception in an open area. Poor reception/interference can be caused by tall buildings, mountains, or high-voltage power lines.
Check the connectors for poor connections or loose terminals.
1.
Problem verification:

Problem verification
?1.
Park the vehicle outside with a clear view of the southern horizon.

?2.
Press the engine start/stop button to select the ON mode.

?3.
Turn on the audio system, and select the XM radio.

Is Check Antenna displayed?

     
YES
     
     
     
The failure is duplicated, go to step 2.
     
NO
     
     
     
Intermittent failure, the system is OK at this time.?
2.
Determine possible failure area (XM antenna, others):

Determine possible failure area (XM antenna, others)
?1.
Press the engine start/stop button to select the OFF mode.

?2.

?3.
Press the engine start/stop button to select the ON mode.

?4.
Turn on the audio system, and select the XM radio.

Is Check Antenna displayed?

     
YES
     
     
     
Go to step 3.
     
NO
     
     
     
Replace the original XM antenna.?
3.
XM antenna lead check (substitution):

XM antenna lead check (substitution)
?1.
Press the engine start/stop button to select the OFF mode.

?2.
Substitute a known-good XM antenna lead, and recheck.

Does the symptom go away?

     
YES
     
     
     
Replace the original XM antenna lead.?
     
NO