Keyless Access System Symptom Troubleshooting - The doors will not unlock or lock with the keyless remote, but will unlock or lock with the door outer handles
The doors will not unlock or lock with the keyless remote, but will unlock or lock with the door outer handles
1.
Door lock actuator operation check 1:

Door lock actuator operation check 1
?1.
Remove all the keyless remotes from inside the vehicle, and close all the doors and the trunk lid.

?2.
Push each LOCK and UNLOCK button on the keyless remote, at least 10 times.

Do the door lock actuators work normally?

     
YES
     
     
     
Intermittent failure, the system is OK at this time.?
     
NO
     
     
     
Go to step 2.
2.
Keyless access system check 1:

Keyless access system check 1
?1.
Open the driver's door.

Does the key-in reminder sound?

     
YES
     
     
     
     
NO
     
     
     
Go to step 3.
3.
Keyless access system check 2:

Keyless access system check 2
?1.
Press the engine start/stop button to select the ON mode.

Does the system change to ON mode?

     
YES
     
     
     
Go to step 5.
     
NO
     
     
     
Go to step 4.
4.
Keyless access system check 3:

Keyless access system check 3
?1.
With the driver's power window open and all of the doors closed, press the engine start/stop button to select the OFF mode.

?2.
Remove all the keyless remotes from inside the vehicle. Hold them outside the open driver's window, at least 8.0 in (20 cm) away from the vehicle.

?3.
Press the engine start/stop button. The MID should request the keyless remote to touch the engine start/stop button. The LED
on the engine start/stop button will flash for up to 30 seconds.

?4.
Touch the engine start/stop switch with the keyless remote. The buttons on the keyless remote should be facing you. The LED on the engine start/stop button will turn solid when detected.

?5.
Press the engine start/stop button to select the ON mode.

Does the system change to ON mode?

     
YES
     
     
     
     
NO
     
     
     
5.
PCU and keyless access control unit DTC check:

PCU and keyless access control unit DTC check
?1.
Connect the HDS to the data link connector (DLC).

?2.
Check for PCU and keyless access control unit DTCs with the HDS.
DTC Description
DTC
   

DTC Description
DTC
   

Are any DTCs indicated?

     
YES
     
     
     
Go to indicated DTC troubleshooting.?
     
NO
     
     
     
Go to step 6.
6.
Determine possible failure area (keyless remote, others):

Determine possible failure area (keyless remote, others)
?1.
Select KEYLESS TRANSMITTER from the BODY ELECTRICAL SYSTEM SELECT menu, then select INSPECTION, then KEYLESS CHECK.

  

?2.
Do the KEYLESS CHECK with the HDS using the keyless remote.

Is KEYLESS ENTRY TRANSMITTER CODE IS RECEIVED indicated?

     
YES
     
     
     
Go to step 7.
     
NO
     
     
     
Register the keyless remote, and recheck. If the symptom does not go away, replace the keyless remote.?
7.
Door lock actuator operation check 2:

Door lock actuator operation check 2
?1.
Press the engine start/stop button to select the OFF mode, and close all doors.

?2.
Lock and unlock the doors with the driver's door lock switch, and the front passenger's door lock switch.

Do the door lock actuators work normally?

     
YES
     
     
     
Go to the MICU input test, and do all power, ground, and communication input tests. If the MICU input tests prove OK, replace the under-dash fuse/relay box.?
     
NO
     
     
     
Check the B-CAN system DTCs. If not, check the door lock system.?