Keyless Access System Symptom Troubleshooting - The doors will not unlock or lock with the keyless remote, but will unlock or lock with the door outer handles
The doors will not unlock or lock with the keyless remote, but will unlock or lock with the door outer handles
1.
Door lock actuator operation check 1:

Door lock actuator operation check 1
?1.
Remove all the keyless remotes from inside the vehicle, and close all doors and the tailgate.

?2.
Push each LOCK and UNLOCK buttons of the keyless remote, at least 10 times.

Do the door lock actuators work normally?

     
YES
     
     
     
Intermittent failure, the system is OK at this time.?
     
NO
     
     
     
Go to step 2.
2.
Keyless access system check 1:

Keyless access system check 1
?1.
Open the driver's door.

Does the key-in reminder sound?

     
YES
     
     
     
     
NO
     
     
     
Go to step 3.
3.
Keyless access system check 2:

Keyless access system check 2
?1.
Turn the vehicle to the ON mode.

Does the system change to ON mode?

     
YES
     
     
     
Go to step 5.
     
NO
     
     
     
Go to step 4.
4.
Keyless access system check 3:

Keyless access system check 3
?1.
With driver's power window open, Turn the vehicle to the OFF (LOCK) mode.

?2.
Remove all the keyless remotes from inside the vehicle. Hold them outside the open driver's window, at least 20 cm (8.0 in) away from the vehicle.

?3.
Press the engine start/stop switch.

?4.
Touch the engine start/stop switch with the keyless remote. The buttons on the keyless remote should be facing you.

Does the system change to ON mode?

     
YES
     
     
     
     
NO
     
     
     
5.
POWER CONTROL UNIT and KEYLESS ACCESS CONTROL UNIT DTCs check:

POWER CONTROL UNIT and KEYLESS ACCESS CONTROL UNIT DTCs check
?1.
Connect the HDS to the data link connector (DLC).

?2.
Check for DTCs in the POWER CONTROL UNIT and KEYLESS ACCESS CONTROL UNIT with the HDS.
KEYLESS ACCESS CONTROL UNIT
DTC Description
DTC
   

POWER CONTROL UNIT
DTC Description
DTC
   


Are any DTCs indicated?

     
YES
     
     
     
Go to indicated DTC troubleshooting.?
     
NO
     
     
     
Go to step 6.
6.
Determine possible failure area (keyless remote, others):

Determine possible failure area (keyless remote, others)
?1.
Select KEYLESS TRANSMITTER from the BODY ELECTRICAL SYSTEM SELECT menu, then select INSPECTION, then KEYLESS CHECK.

  

?2.
Do the KEYLESS CHECK with the HDS using the keyless remote.

Is KEYLESS ENTRY TRANSMITTER CODE IS RECEIVED indicated?

     
YES
     
     
     
Go to step 7.
     
NO
     
     
     
Register the keyless remote, and recheck. If the symptom does not go away, replace the keyless remote.?
7.
Door lock actuator operation check 2:

Door lock actuator operation check 2
?1.
Turn the vehicle to the OFF (LOCK) mode, and close all doors.

?2.
Lock and unlock the driver's door with the driver's door lock switch, and lock and unlock the front passenger's door with the front passenger's door lock switch.

Do the door lock actuators work normally?

     
YES
     
     
     
Go to the MICU input test, and do all power, ground, and communication input tests. If the MICU input tests prove OK, replace the under-dash fuse/relay box.?
     
NO
     
     
     
Check the B-CAN system DTCs. If not, check the door lock system.?