Navigation System Symptom Troubleshooting Index
NOTE: Before troubleshooting, check any official Honda service website for more information about the navigation system.

Symptom
Diagnostic Procedure
Also Check for
Audio-navigation unit will not turn on (No information display and no sound)
Blown fuses
Screen settings
Software not up to date
Navigation system stays on the CSF screen
Aftermarket metallic window tint on the front window or electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the audio-navigation unit
Disconnected or defective GPS antenna
GPS icon is white or not shown
Aftermarket metallic window tint on the front window or electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the audio-navigation unit
Vehicle position icon wanders across the map when driving (does not follow a displayed road) or map vehicle ICON spins
Check for any related service bulletin software updates
VSP missing
Poor or no GPS reception
Clock will not set to correct time
 
Check the GPS signal
System always comes up in-line diagnostic mode
 
Audio-navigation unit button illumination does not work
 
Voice control does not work/respond
Check for any related service bulletin software updates
No HD traffic information
Local outage or no local broadcast. Compare to a known-good vehicle of the same year and trim
Rearview camera image does not come on
 
Rearview camera image does not change when selecting different views
 
LaneWatch camera image does not come on