Audio System Error Codes

NOTE: The audio system can display a few error codes when some problems are detected with the audio disc player, the audio disc, the USB, and the XM radio. This is not a complete list of audio error codes. Refer to symptom troubleshooting.

Audio Unit Error Messages (With Display Audio)

Error Message Displayed	Possible Cause	Solution
The system is unable to start due to excessive heat. The system will start after the system cools	The unit detects a high temperature.	This message appears briefly when the ECU temperature is too high, and then turn the vehicle to the OFF (LOCK) mode until the temperature cools down. The system turns back on when the unit cools down.

CD Error Messages

Error Message Displayed

Possible Cause

Solution

Bad Disc Please Check Owners Manual

There is a problem with the disc player (EJECT error). A common problem is paper disc labels coming off the disc while in the player or the disc is not set in the proper position.

Try to eject the disc and try another one. If there is still a problem, replace the audio unit.

Heat Error

In the DISC mode, the high temperature detection circuit around the pick-up mechanism detects a high temperature.

Park the vehicle in a cooler place for a while. If the high temperature status is cancelled, the error code is cancelled, If the error code is still present, replace the audio unit.

Check Disc

A reading error is detected because of a problem in the disc, or a disc was not supported.

If disc reading is impossible even after retries for 3 times, an error display appears for 5 seconds before EJECT button is operated. If EJECT button cannot be operated, the audio unit is placed in the EJECT error status. Try to eject the disc and try another disc. If there is still a problem, replace the audio unit.

Unplayable File

Track/File format not supported.

	Current track is skipped. The next supported track or file plays automatically
	Verify that CD, CD-R or CD-RW file names end in CD-A or WMA
	Verify that CD, CD-R or CD-RW with compressed music formats end in MP3 or WMA
	Other file formats like iTunes or Ogg are not recognized
	WMA files may have (DRM) copy protection, and cannot be read

Mecha Error

	There is a problem with the disc player (except EJECT error)
	Power supply error to the disc player

Press the EJECT button and hold it for 5 seconds. If the disc does not eject, try again. If the disc still won't eject, replace the audio unit.

USB Error Messages

Error Message Displayed

Possible Cause

Solution

Incompatible USB device. See Owner's Manual for details^*1

Faulty power supply to USB device.

	With navigation: Navigation DTCs
	Without navigation: Audio DTCs

Bad USB Device Please Check Owners Manual^*2

Faulty power supply to USB device.

Disconnect the USB device, and turn the vehicle to the OFF (LOCK) mode then the ON mode. Then connect a known-good USB device to the USB port. If the error message appears on the screen, replace the audio unit.

Connect Retry

The audio unit failed to synchronize with the iPod.

Appears when the system does not acknowledge the iPod. Reconnect the iPod.

No Data

No music file(s) can be found in a USB device.

Check the music files in the USB device.

USB Error

There is a internal problem with the audio unit.

Replace the audio-navigation unit or the audio unit.

Unplayable File

The audio unit cannot read the file (s).

	Check the files in the USB device. There is a possibility that the files have been damaged
	The WMA files or the AAC file cannot be read with the (DRM) copy protection rights

Unsupported

	Unsupported USB device is connected
	Unsupported file system
	USB device communication error

Connect the applicable USB device (see the Owner's Manual).

Unsupported Version

Unsupported version iPod is connected.

Connect the applicable iPod (see the Owner's Manual).

*1: With display audio
*2: With color audio

XM Error Messages

Error Message Displayed

Possible Cause

Solution

No Signal

Loss of signal.

Both terrestrial and satellite antennas have lost the signal. Park the vehicle outside with a clear view of the southern horizon.

Antenna Disconnected

XM antenna or XM antenna lead error.

	With navigation: Navigation DTCs
	Without navigation: Audio DTCs

Antenna Shorted

Requested Channel Not Subscribed

Selected XM channel is not subscribed.

Check the XM channel subscription status.