Audio System Symptom Troubleshooting - Audio disc does not eject
Audio disc does not eject
NOTE:
Disc labels should not be used in the audio-navigation unit or the audio unit. They may jam and damage the player mechanism.
Check the connectors for poor connections or loose terminals.
1.
Problem verification:

Problem verification
?1.
Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.

?2.
Check to see if the disc ejects correctly with no binding by pushing the EJECT button.

Does the disc eject normally?

     
YES
     
     
     
Intermittent failure, the system is OK at this time.?
     
NO: But disc can be ejected
     
     
     
The failure is duplicated, but the disc can be ejected, go to step 2.
     
NO: Disc cannot be ejected; with navigation
     
     
     
     
NO: Disc cannot be ejected; without navigation
     
     
     
2.
Audio unit check:

Audio unit check
?1.
Insert another disc.

Does the disc eject normally?

     
YES
     
     
     
The original disc is faulty.?
     
NO: With navigation
     
     
     
     
NO: Without navigation