Audio System Symptom Troubleshooting - Audio unit button illumination does not work
Audio unit button illumination does not work
NOTE:
Check for B-CAN DTCs and resolve them before troubleshooting.
Check the connectors for poor connections or loose terminals.
1.
Problem verification:

Problem verification
?1.
Turn the vehicle to the ON mode.

?2.
Turn the combination lighting switch to the parking light position (enu_255699_1.0).

?3.
Check if the audio unit buttons are illuminated.

Are the buttons illuminated?

     
YES
     
     
     
Intermittent failure, the audio unit is OK at this time.?
     
NO
     
     
     
The failure is duplicated, go to step 2.
2.
Determine possible failure area (interior lights circuit, others):

Determine possible failure area (interior lights circuit, others)
?1.
Check if several other buttons that are not related to the audio system are illuminated.

Are the buttons illuminated?

     
YES
     
     
     
Go to step 3.
     
NO
     
     
     
Troubleshoot the interior lights.?
3.
Open wire check (B-CAN_H, B-CAN_L lines):

Open wire check (B-CAN_H, B-CAN_L lines)
?1.
Turn the combination lighting switch off.

?2.
Turn the vehicle to the OFF (LOCK) mode.

?3.
Disconnect the following connectors.
Audio unit connector B (20P)
Gauge control module connector A (32P)

?4.
Check for continuity between test points 1 and 2.
Test condition
Vehicle OFF (LOCK) mode
 
Audio unit connector B (20P): disconnected
 
Gauge control module connector A (32P): disconnected
Test circuit 1
 
Test point 1
Test point 2
Gauge control module connector A (32P) No. 31

Test circuit 2
 
Test point 1
Test point 2
Gauge control module connector A (32P) No. 30


Is there continuity?

     
YES
     
     
     
     
NO
     
     
     
Repair an open in the wire(s) between the audio unit and the gauge control module.?