Audio System Symptom Troubleshooting - Audio remote-HFL switch does not work properly (audio unit buttons work)
Audio remote-HFL switch does not work properly (audio unit buttons work)
NOTE:
If any button of the audio remote-HFL switch does not work, do the Knob Check in the System Diagnostic Mode.
Check the connectors for poor connections or loose terminals.
1.
Problem verification:

Problem verification
?1.
Turn the vehicle to the ON mode.

?2.
Using the audio remote-HFL switch buttons, check if the audio system and the HFL system operates properly.

Are the audio system and the HFL system operation OK?

     
YES
     
     
     
Intermittent failure, the system is OK at this time.?
     
NO
     
     
     
The failure is duplicated, go to step 2.
2.
Audio remote switch check:

Audio remote switch check
?1.
Turn the vehicle to the OFF (LOCK) mode.

?2.
Disconnect the following connector.
Audio remote-HFL switch 12P connector

?3.

Is the audio remote-HFL switch OK?

     
YES
     
     
     
Go to step 3.
     
NO
     
     
     
3.
Shorted wire check (AUDIO REMOTE SW line, HFT/NAVI REMOTE SW line):

Shorted wire check (AUDIO REMOTE SW line, HFT/NAVI REMOTE SW line)
?1.
Disconnect the following connector.
Audio unit connector A (24P)

?2.
Check for continuity between test points 1 and 2.
Test condition
Vehicle OFF (LOCK) mode
 
Audio remote-HFL switch 12P connector: disconnected
 
Audio unit connector A (24P): disconnected
Test point 1
Test point 2
Body ground

Test point 1
Test point 2
Body ground

Is there continuity?

     
YES
     
     
     
Repair a short to body ground in the wire(s) between the audio unit and the audio remote-HFL switch. If the wires are OK, replace the cable reel.?
     
NO
     
     
     
The AUDIO REMOTE SW and the HFT/NAVI REMOTE SW wires are not shorted to ground. Go to step 4.
4.
Determine possible failure area (HFT/NAVI REMOTE SW line, others):

Determine possible failure area (HFT/NAVI REMOTE SW line, others)
?1.
Reconnect the audio remote-HFL switch 12P connector.

?2.
Measure the resistance between test points 1 and 2 as specified in the table.
Test condition
Vehicle OFF (LOCK) mode
 
Audio unit connector A (24P): disconnected
Test point 1
Test point 2

Button held down
VOL DOWN
( - )
VOL UP
( + )
LEFT
RIGHT
SOURCE
No button pressed
Resistance
About 99 ?
About 357 ?
About 775 ?
About 1.7 k?
About 3.7 k?
About 10 k?

Is the resistance OK?

     
YES
     
     
     
Go to step 5.
     
NO
     
     
     
Go to step 6.
5.
Open wire check (HFT/NAVI REMOTE SW line):

Open wire check (HFT/NAVI REMOTE SW line)
?1.
Measure the resistance between test points 1 and 2 as specified in the table.
Test condition
Vehicle OFF (LOCK) mode
 
Audio unit connector A (24P): disconnected
Test point 1
Test point 2

Button held down
HANG-UP/BACK
PICK-UP
TALK
No button pressed
Resistance
About 47 ?
About 222 ?
About 2.25 k?
About 10 k?

Is the resistance OK?

     
YES
     
     
     
     
NO
     
     
     
Repair an open or high resistance in the wire between the audio unit and the audio remote-HFL switch. If the wire is OK, replace the cable reel.?
6.
Determine possible failure area (AUDIO REMOTE SW line, REMOTE SW GND line):

Determine possible failure area (AUDIO REMOTE SW line, REMOTE SW GND line)
?1.
Measure the resistance between test points 1 and 2 as specified in the table.
Test condition
Vehicle OFF (LOCK) mode
 
Audio unit connector A (24P): disconnected
Test point 1
Test point 2

Button held down
HANG-UP/BACK
PICK-UP
TALK
No button pressed
Resistance
About 47 ?
About 222 ?
About 2.25 k?
About 10 k?

Is the resistance OK?

     
YES
     
     
     
Repair an open or high resistance in the AUDIO REMOTE SW wire between the audio unit and the audio remote-HFL switch. If the wire is OK, replace the cable reel.?
     
NO
     
     
     
Repair an open or high resistance in the REMOTE SW GND wire between the audio unit and the audio remote-HFL switch. If the wire is OK, replace the cable reel.?