Press the engine start/stop button to select the OFF mode.
?2.
Disconnect the following connector.
Under-dash fuse/relay box connector R (16P)
Audio unit or audio-navigation unit connector A (24P)
?3.
Check for continuity between test points 1 and 2.
Test condition
OFF mode
Under-dash fuse/relay box connector R (16P): disconnected
Audio unit or audio-navigation unit connector A (24P): disconnected
Test circuit
B CAN-H
Test point 1
Under-dash fuse/relay box connector R (16P) No. 10 (PNK)
Test point 2
Audio unit or audio-navigation unit connector A (24P) No.4 (PNK)
Test circuit
B CAN-L
Test point 1
Under-dash fuse/relay box connector R (16P) No. 9 (BLU)
Test point 2
Audio unit or audio-navigation unit connector A (24P) No.2 (BLU)
Is there continuity?
YES
The B CAN-H, B CAN-L wires are OK. Check for poor connection or loose terminal at the audio unit or the audio-navigation unit. If the symptom does not go away, replace the audio unit or the audio-navigation unit.?