Audio System DTC Troubleshooting: 1402 (Display Audio)

Audio System DTC Troubleshooting: 1402

DTC 1402: Audio Error 2 (CD Error)

NOTE:

	Check the vehicle battery condition first.
	This audio DTC sets when there is a problem with the built-in CD player unit, or an unplayable disc is inserted.
	If the audio unit displays an error message when you turn on the audio system, follow the instructions.
	Before you troubleshoot, make sure to follow the General Troubleshooting Information.

Problem verification:

Problem verification

?1.	Check that the temperature is below 158 F (70 C) in the dash.

?2.	Clear the hard error codes.

?3.	Turn the vehicle to the OFF (LOCK) mode then the ON mode.

?4.	Insert a disc into the audio unit, and play the disc, then eject the disc.

?5.	Check for hard error codes.

Is DTC 1402 indicated?

The failure is duplicated, go to step 2.

Intermittent failure, the system is OK at this time.?

Audio disc check:

Audio disc check

?1.	Clear the hard error codes.

?2.	Turn the vehicle to the OFF (LOCK) mode then the ON mode.

?3.	Insert a known-good disc into the audio unit, and play the disc, then eject the disc.

?4.	Check for hard error codes.

Is DTC 1402 indicated?

Original disc is faulty.?