Audio System Symptom Troubleshooting - Multi-information display or touch screen does not dim or brighten with dimmer
Multi-information display or touch screen does not dim or brighten with dimmer
NOTE:
Check for B-CAN DTCs and resolve them before troubleshooting.
Check the connectors for poor connections or loose terminals.
1.
Problem verification:

Problem verification
?1.
Turn the vehicle to the ON mode.

?2.
Turn the combination light switch to the parking light position (enu_255699_1.0).

?3.
Rotate the dashlights brightness controller knob several times.

Does the multi-information display brightness change?

     
YES
     
     
     
Intermittent failure, the system is OK at this time.?
     
NO: Without navigation
     
     
     
The failure is duplicated, go to step 2.
     
NO: With navigation
     
     
     
The failure is duplicated, go to step 3.
2.
Open wire check (B-CAN_H line, B-CAN_L line):

Open wire check (B-CAN_H line, B-CAN_L line)
?1.
Turn the combination light switch off.

?2.
Turn the vehicle to the OFF (LOCK) mode.

?3.
Disconnect the following connectors.
Audio unit connector B (20P)
Gauge control module connector A (32P)

?4.
Check for continuity between test points 1 and 2.
Test condition
Vehicle OFF (LOCK) mode
 
Audio unit connector A (24P): disconnected
 
Gauge control module connector A (32P): disconnected
Test point 1
Audio unit connector B (20P) No. 13
Test point 2
Gauge control module connector A (32P) No. 30

Test point 1
Audio unit connector B (20P) No. 3
Test point 2
Gauge control module connector A (32P) No. 31

Is there continuity?

     
YES
     
     
     
     
NO
     
     
     
Repair an open in the wire(s) between the audio unit and the gauge control module.?
3.
Open wire check (B-CAN_H line, B-CAN_L line):

Open wire check (B-CAN_H line, B-CAN_L line)
?1.
Turn the combination light switch off.

?2.
Turn the vehicle to the OFF (LOCK) mode.

?3.
Disconnect the following connectors.
Audio-navigation unit connector B (20P)
Gauge control module connector A (32P)

?4.
Check for continuity between test points 1 and 2.
Test condition
Vehicle OFF mode
 
Audio-navigation unit connector B (20P): disconnected
 
Gauge control module connector A (32P): disconnected
Test point 1
Audio-navigation unit connector B (20P) No. 13
Test point 2
Gauge control module connector A (32P) No. 30

Test point 1
Audio-navigation unit connector B (20P) No. 3
Test point 2
Gauge control module connector A (32P) No. 31

Is there continuity?

     
YES
     
     
     
     
NO
     
     
     
Repair an open in the wire(s) between the audio-navigation unit and the gauge control module.?