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Poor AM or FM radio reception or interference |
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Radio reception |
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Aftermarket FM modulator |
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Check the antenna lead ground for poor connection or loose terminal | |
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Audio unit power switch will not turn on (No information display and no sound) |
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Excessive transition between analog broadcast and digital HD Radio(TM) broadcast |
Receiver is located near the edge of the digital HD Radio(TM) coverage area. Refer to www.hdradio.com to verify radio stations in your coverage area |
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HD Radio(TM) changes HD channel on its own |
This is intended behavior. HD Radio(TM) is set to revert to main channel after extended loss of HD2/HD3 broadcast |
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No sound is heard from the speaker(s) |
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Fader and balance positions |
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Aftermarket amplifier or speakers | |
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Audio system sound is weak or distorted (display is normal) |
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Radio preset memory is lost |
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Volume does not increase with speed |
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Speed sensitive Volume Control settings (see the Owner's Manual) |
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Volume is too high or too low when driving at freeway speeds |
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Audio system information does not display on the multi-information display |
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Audio system information does not display on the audio unit display |
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Audio unit button illumination does not work |
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Multi-information display unit or touch screen does not dim or brighten with dimmer |
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No HD radio information |
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Local outage or no local broadcast. Compare to a know-good vehicle of the same year and trim. |
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Rearview camera image does not come on or work properly |
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Dirty rearview camera lens |
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Object blocking rearview camera | |
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Rearview camera image does not change when selecting different views |
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LaneWatch camera image does not come on
(Switches to the black screen) |
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Does not switch to the LaneWatch screen |
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Audio remote switch does not work properly (audio-navigation unit buttons work) |
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Audio remote switch does not work properly (audio unit buttons work) |
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Audio disc does not load |
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Damaged disc (scratches, fingerprints, marks, and distorted) |
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Track/File format not supported | |
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Audio disc does not eject |
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Damaged disc (distorted) |
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Disc with a label | |
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Audio disc does not play |
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Damaged disc (scratches, fingerprints, and marks) |
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Audio disc skips |
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Damaged disc (scratches, fingerprints, and marks) |
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Tire pressure (over-inflated), disc smudged, or scratched | |
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Audio touch panel does not work |
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Audio-navigation unit does not exit ant-theft mode |
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Audio unit does not exit ant-theft mode |
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Booming sound while driving with audio-navigation unit on or off |
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Powertrain vibration or judder |
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Error code: Check Antenna is displayed |
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Pandora does not work |
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